Purchases

Self-help for resolving issues with purchased products

Purchase Not Received
All our products are digital and are available for immediate download. Once your payment is accepted, you are redirected automatically to the download p...
Thu, 25 Jan, 2018 at 12:52 PM
Requesting a Refund
Open a ticket and provide us with the required purchase information. We need this information to know who, what, and when the purchase was made. This allows...
Sun, 4 Mar, 2018 at 1:08 PM
Coaching Program
Coaching is available to customers who purchase the Business-in-a-Box. If you did not receive your invitation to join the Business-in-a-Box Facebook Group, ...
Mon, 16 Apr, 2018 at 6:40 PM
Locating Your Purchase
You were sent a series of eMails from our payment processor using eMail address HouseCleaningPro.net. The eMail with the subject "Registration"...
Thu, 25 Jan, 2018 at 12:52 PM
PDF Files
The pdf file format is a method used to encrypt files for security and to allow it to be read on different computers and devices.  You cannot open a PDF fil...
Fri, 22 Apr, 2016 at 3:15 PM
Zipped Files
Compressing a file makes it faster to download. Our products were designed to be opened using a desktop computer. Once you have unzipped them, you can send ...
Thu, 20 Apr, 2017 at 9:42 PM
Downloading to Mobile Devices
Different devices have different issues.  We do not have the technical information to assist you with your devices.  Please use the links provided in this a...
Thu, 19 Feb, 2015 at 11:03 AM
Requesting Business Flyer Customization
Included with your purchase are two versions of the flyer; one with sample text and the other is blank in case you want to make your own customizations. We ...
Fri, 8 May, 2015 at 8:07 PM